Bank branch closure a disaster

I have just received notification that the Woy Woy branch of the ANZ bank will close permanently on November 11.
What a disaster.
The nearest alternative branches are in Gosford or Erina.
The Central Coast is an area where population is growing and also has a large population of older citizens who do not use online banking.
Why close the branch?
Whenever I have been in the bank, there are always others waiting in line.

Email, 18 Sep 2020
Elizabeth Lawrence, Ettalong Beach